Monday, July 30, 2012

Problems downloading to iPhone, one possible solution

A patron came in with an iphone who was having difficulties downloading books to it. After checking several things-- that she had the Overdrive app, that the books were showing up in her Overdrive account as checked out to her and ready for downloading, she was going through the proper steps to download. But we still were having no success. I went to Amy C. and asked for her help and advice. She said it had been discovered that with iphones you sometimes had to remove the Overdrive app and then re-install it and that usually that fixed the problem.

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