Wednesday, March 23, 2011

account access to credit unions

I have run across a problem on the patrons computers. Today a patron was trying to sign in to her credit union. A message popped up that said we had to enable the cookies. I enabled the cookies but then it said we had to install Java Script. This has happened several times in the past few weeks. Any ideas?

Monday, March 21, 2011

Read Only Flash Drive

If a patron tries to save to a flash drive (or delete from it) and sees a message that the drive is "read only", there is a simple solution.  Look on the drive for little pictures that looks like a locked and unlocked padlock.  There should be a little switch next to those pictures.  Make sure that the switch is slid to the unlocked position.  Some flash drives have the switch located unobtrusively in an area where it could easily be moved while plugging in or unplugging from the port.

Learning Resources for Tech Competencies

Technologically befuddled?
Be sure to check out the HR Page on StaffNet under ALD-U. The post is entitled "Learning Resources for the Technology Competencies for Librarians and PSS/PSLs". There is a complete list of competencies as well as links to the training resources available for mastery. There's an incredible amount of information included here. Great for independent study, working with a buddy, or allocating time before the library opens. How are you doing enhancing your tech skills? We have a little over 3 months to get up to speed before the July 1 date.

Super User setting

This setting will take the patron computer out of the reservation system with no time limit. It can be used for patrons taking tests, working on a lengthy project, or making a presentation in a meeting room. It is easier than extending the time on the print & time management system. This will work on the desktops, MAC's, and laptops.
1. Hold down the "Ctrl" (Control) button on the lower left of the keyboard and click on the "PCReservation" link in the lower left corner of the screen.
2. Look for the "Please enter the staff password." message in the bottom, center of the screen.
3. Enter "evan2009" in the box, and click "OK".
4. Click the "Log in as Super User" selection. The user is now in Super User mode.
5. The user will need to click the "Menu" box in the bottom right and select the "End Session" choice and then "End Now" to log out and allow the computer to shut down and restart.
6. Patrons will have to see a staff member to print. Use the override method on the printer to select the computer number and print the job.