Smoke Signals -- Tech Talk test

I can think of two possible reasons why you might have not been able to print the boarding passes.

The first being that a pop-up window was being blocked from opening. Quite often you have to click on the yellow bar that will appear under the menu bar and click on temporarily allow pop-ups, in order for the print command to work.

If the boarding pass was formatted as a pdf file you have to click on the print button inside the pdf window, very frequently you can't print using the "print button" under "File" when trying to print a pdf image. --- Karen H.

Ins and Outs of Using Gadgetry

I'm reposting the link to an article Cynthia K. shared with the Tech Liaison group:

http://www.nytimes.com/2011/05/19/technology/personaltech/19pogue.html

It's a great resource for basic tech info.

Last May Open Lab

Don't forget about the last Tech Open Lab in May on Tuesday, May 24, 2-3pm.  Only one person has signed up so far, so there's plenty of room.  Don't forget to check with bonnie to make sure there's sufficient floor coverage before you commit.

Word 2010 link

Hey, I found this web site when a patron asked how to set tabs when using Word 2010 www.word-2010.com. It's a free site with explanations on the different features.

Things Heard in Open Lab

just a few fun things i heard while learning together

"This is what I call computer hell." Aesta

"That was the wildest night upstairs I've ever had." Janice

"Patience, patience." Amy

"You must do a victory lap!" Carrie

color printer upstairs

I find the color printer upstairs jams alot. I found that the paper tray has too much paper.  I pull out several sheets and then push the button on the right side of the printer to open the cartridge holders.  I push it firmly shut and guess what it unjams.  See me if this is confusing.

Don't Panic!

Gentle reader of the Smoky Blog,
I want to take this opportunity to assure you that the July 1st competencies deadline is not a reason for panic. You only need to have the curiosity and willingness! I suggest checking out DVDs on excel, word, power point and watching tutorials. It's really all about knowing where to go for help. Locate the help button on any program, such as excel and become familiar with the index so you know where to look for help. I know we are all busy but the buddy system is also a great way to learn. Ask one of the techs or staff who knows power point or whatever you want to brush up on and plan a time, even a half hour together to go over the basics. We are here for you and learn as much by your questions as anything else!