aldhotspot troubles

I've had a couple of patrons ask me why their computers don't seem to realize that they're connected to aldhotspot; that is to say, the icon in the lower left-hand corner of the screen shows that the wifi connection between the computer and aldhotspot is strong, but the computer screen says something like "Page Not Found." Librarian Nick Taylor demonstrated that if a patron--after connecting to aldhotspot--will first connect to the internet by choosing a browser icon and then respond to the ALD splash page, the problem is solved. I've seen this series of steps work on a smartphone and laptop computers.
Nick also reminded me that cookies must be disabled/turned off/deleted for the aldhotspot connection to function: select Tools from the browser window and then choose Internet Options to manage them.

How to Clean Up Windows

Some of the built-in functionality in Windows is underrated. The Disk Cleanup does a pretty handy job of wiping out junk you don’t need such as Microsoft Office temp files and old error reports. To run Disk Cleanup, open My Computer. Right-click the drive the OS is installed on and click Properties. Under the General tab, you’ll see a Disk Cleanup button. Click it and the app will run an analysis of the machine. You can dump the Downloaded Program Files, Temporary Internet Files, Offline Webpages, Microsoft Error Reporting Temporary Files, Recycle Bin, Temporary Files, Web Client/ Publisher Temporary Files, Temporary Offline Files, Offline Files, and Catalog Files for the Content Indexer with no ill effects.

You don't need to hire a tech just nice an easy!!!!!!